The key element of OPTIP is the process: the CRM system and the Data Intelligence dedicated form allow to record all interaction data exchanged via holopresence.
Data Intelligence is an additional tool of data analysis that allows to visualize all HoloAssistance and HoloHealth collected data in a smart and interactive way to support each business decision.
The navigation Dashboard provides a complete overview of information: the number of interventions performed, the average resolution time, the percentage of successfull service interventions to each technician, the map with location-based analytics, etc.
The data consultation is in real time through Drill Down functionalities that allow to decompose the information moving from aggregated macro-data to single data.
The graphs and charts of the Dashboard are wired together: the interaction is innovative and dynamic. With a simple click it is possible to refresh the screen view and to get answers to any question.
The Dashboard can be used to get insights of the business or to provide clients with an effective control tool.
HoloHealth allows the physician to interact remotely to provide dehospitalization support, telemedicine, consultancy and training services.
HoloHealth is an innovative and high quality tool, that makes more efficient and easier the communication process and the collection of information.
Communication in holopresence saves intervention time and costs, so that the physician can employ the saved time in other activities.
HoloAssistance allows the technician to provide immediate remote assistance.
The technical assistance via hoolpresence makes it possible to see 3-D objects remaining in contact with reality. The system allows user and remote expert to see at the same time both the equipment and information added during the support service.
Thanks to HoloAssistance the client takes advantage of a service even more efficient, immediate and of a high quality, as if the technician was by his side.